Les 2+ meilleurs outils Social Listening pour les réseaux sociaux en 2026
Social Listening goes beyond tracking your own posts. It monitors the entire social web for mentions of your brand, your competitors, and your industry keywords in real time, so you always know what people are saying about your business even when they are not tagging you directly.
For brands, social listening is an early warning system for PR issues, customer complaints, and viral moments that need a fast response. For marketers, it is a constant stream of genuine content ideas and audience insights. The best tools let you set keyword alerts, filter by sentiment, and track mentions across all major platforms from one dashboard.
Hootsuite
Metricool
Hootsuite is a platform that lets you manage all your social media accounts from one place. You can create and schedule posts for different platforms at the same time, without having to switch between apps or log in and out of each account.
Beyond publishing, Hootsuite includes a shared inbox where your team can read and reply to comments and messages. It also has social listening tools that alert you when people mention your brand or important keywords online. Built-in analytics show you which posts are working and which are not, so you can make smarter decisions.
Teams can work together through shared calendars, approval steps, and assigned tasks, making it useful for groups of any size.
Fonctionnalités de Hootsuite
Schedule posts across 10+ social platforms
AI caption and content generation (OwlyGPT)
Unified inbox for all messages and comments
Social listening across 30+ networks
Analytics with competitor benchmarking
Bulk scheduling up to 350 posts
Canva and Adobe Express integration
Team approval workflows and role permissions
Best time to post recommendations
Employee advocacy tools (Amplify)
Mobile app for iOS and Android
Plans tarifaires de Hootsuite
Metricool is a web-based platform that lets you handle every part of your social media presence from one central dashboard. You can connect accounts from Instagram, Facebook, TikTok, LinkedIn, Twitter/X, YouTube, Pinterest, Threads, Bluesky, Google Business Profile, and Twitch. It includes a drag-and-drop content calendar for easy post planning, built-in AI tools for writing captions, competitor tracking, and a SmartLinks feature for building link-in-bio pages.
Beyond scheduling, it offers a unified inbox for managing messages and comments, detailed analytics for tracking your results, ad campaign management for Google, Meta, and TikTok ads, and automated reporting tools for teams and clients. Free and paid plans are available to suit different needs and team sizes.
Fonctionnalités de Metricool
Schedule posts across 10+ social platforms
Visual drag-and-drop content calendar with best times
AI caption writing and hashtag generation
Competitor tracking and analysis tools
Unified inbox for all messages and comments
Automated PDF and PPT report downloads
Google, Meta, and TikTok ads management
SmartLinks link-in-bio builder with click analytics
Team roles, approvals, and workflow management
RSS auto-posting and evergreen content recycling